Friday, November 2, 2012

10 - Danny, the Night Porter ...



THE GRITTI PALACE, Venice circa 1990 
 
 
Anonymous oil of the Grand Canal (collection Marion Vu Dinh)



   
   On one of my early stays at the Gritti, I had a wonderful package which included full breakfast and lots of perks –flowers and wine and cheese and fruit.  It was the week before Christmas and I was one of their rare clients.  Everywhere I turned the staff amazingly called me by name.  I honestly wondered if they didn’t have cue cards hidden behind their work stations.

The Gritti, Christmas 1992

The first night I enthusiasticly set out with my special Gritti pass for the grand old municipal casino.  When I tried to withdraw $100 from a nearby money machine  I watched in horror as a message flashed in Italian informing me that my card had been SWALLOWED !

Returning to the hotel, broke and dejected, I hinted to the management side about an advance to be added onto my bill.  This was met with a politely chilly fin de non-recevoir.

Concierge's corner
My first room at the Gritti
Now, you understand the executive branch of luxury hotels is there to manage the accounts, and they don’t always have too much contact with the guests.  The concierge staff, on the other hand, is there primarily to serve, to make everyone happy, and in the process make as much money as they can.

The night concierge was a roly-poly, ever-smiling career man who had truly found his calling.  He looked much like a younger Danny de Vito and plied his trade with enthusiasm and joy.

The real Devito (google photo)
Observing the unsuccesful encounter with the director and sensing my drama, he discreetly asked how he might help.  “You probably can’t,” I said, “unless you have the keys to the bank.”

He understood everything without my needing to explain further.  “How much do you need?”  he asked with a twinkle.  “One hundred?  Two hundred?”  

Apparently the concierge staff keeps its own cash box for just such “investments.”  I can no longer remember the sum, but it was a reasonable godsend, and he seemed thrilled to pack me off to the casino.

The Venice Casino, housed in the elegant 15th century Palazzo Vendramin

I only played black jack at the time (I later gave up all gambling when I woke up to the realization that I was much too poor to lose).  On this particular evening I managed miraculously to play for a couple of hours before leaving with precisely the same amount with which I had arrived.

I had been churning over in my mind just what sum would be an appropriate tip.  The problem was temporarily resolved, as on my return I had no choice but to report that I had neither won nor lost, and could only return the loan which I did poste-haste.

Having recovered my bank card the next morning, I planned to leave a gift, but Danny was nowhere to be seen, and I am none too proud to admit that I didn’t look too diligently for him.

The following year, returning from the casino well after midnight, I found Danny at his post.

“Do you remember me?” I asked.  It was one of the rare times I had actually won a nice sum, and I was quite exhilarated.  “And do you remember loaning me the money last year?” 

“Indeed I do,” replied Danny, breaking into a big smile.

“Tonight I won 400 dollars,” I said, “so here is half for you.”
Gianni

I later wondered if  I had perhaps been a bit excessive. 

On my next visit to the Gritti, however, I had reason to be really satisfied with my gesture.   When I asked Gianni, the head concierge, why I had not seen “Danny,”  he explained that the hotel was in mourning, because the much loved night porter had recently been discovered dead at his post, having succumbed to a heart attack in the early hours of the morning.  He was only 48.  



      

A fading photo album of my first Venetian memories




 Here are a few photographs from my first trip to Venice in the mid-seventies.  They were taken in November, and the grain and fading colors now tend to enhance the drama of my first impressions of this supremely grand canal city.




I have known Venice under every season (except the height of summer, which is surely to be avoided if possible).  These photos reflect my favorite season, Winter.  It can be bitterly cold, but unlike Paris, there is often a vibrant winter sun.


Whatever the light or whatever the temperature, Venice remains a city of great mystery and elegance.


 




 





A city of canals is also a city of bridges....






Pigeons on the Piazza San Marco

My first Venice hotel was a nondescript walkup without lobby, with 
 view on the back of an old church.  Doesn't sound like much on paper!






READER COMMENT –Letter from Joel Fletcher  

Here’s a witty reaction to today’s piece from Fletcher, art dealer and writer, author of “Ken and Thelma” (Pelican Publishing Company).

      Another lovely posting, Frank, that takes me back to places I have been.

     I never stayed at the Gritti, never even peeked into the lobby. Funny that I cannot even remember which hotel we stayed in when I took my parents there in 1963.

     My happiest memory of Venice is from a dozen years later when I was having lunch in the American Bar with a dear old friend, Guelfo Frulla, the recently retired head of Stanford in Italy, and we ran into an American Professor Guelfo had known at Yale.

     I don't recall his name, but he was well past middle age and had the blackest teeth I had ever seen on a human. He was writing a book (that he never finished) to be called Venice as a Mirror about American artists who lived in Venice. He was totally obsessed by gondoliers and after lunch he introduced us to one who took us on an hour-long gondola ride through the back canals of Venice. It was like being in a completely different city.

     On that same visit, I went to Peggy Guggenheim's palazzo, which had only recently been opened to the public, and as I was buying a catalogue from a dowdy woman dressed like a maid, I realized that it was Peggy herself.   

     While she was making change, she put down a pad on which she had been writing and I glanced down to see a scribbled recipe for Hungarian goulash.  Years after that, I was reading  an article in the New Orleans Art Quarterly by one of her former curators that described a dinner party Peggy had given for the Hungarian ambassador at which she had served a goulash that made everyone ill!
 
Peggy, looking anything but like a maid  (D.Seymour photo)
-o-



 Your input is welcomed:  hotel-musings@hotmail.fr


Next Friday:  "Intermezzo ... between hotels in the 1970's"

 [Photos are mine, unless otherwise credited]


18 comments:

Richard Pleasants said...

wonderful story and wonderful pictures.
Dickie

Fiona. said...

The details of your life are amazing. Fun read. And I love the excited spontaneity of you sharing your winnings. I can just imagine your grin!
I have slept in the street in Venice. One night. Next time, the Gritti!!
(i find it so hard to recognize the letters that prove i am not a robot so i can leave a comment, it's like they want to dissuade you or somethin')

Frank Pleasants said...

Many thanks for perservering, Fiona. It seems unfathomable that they would make it so hard for readers to get through those unnecessary robot tests.

That's why I put in the alternative "YOUR COMMENTS ARE WELCOMED" email link at the end of each posting.

Martin in Amsterdam said...

You write beautiful pictures Frank, thanks again.

Frank Pleasants said...

Thnx, Martin, what a beautiful way to express it, all the more so coming from a brilliant photographer!

Madeleine in Guildford, England said...

I am loving your hotel blogs, Frank. For a rather limited traveller like myself, they open up a whole new world. Fantastic! Keep them coming and many thanks.

Chris in Norfolk said...

This is the story I have enjoyed most so far and I loved the atmospheric pictures of Venice. You certainly have the knack of making a good story out of a few incidents and bringing the characters to life. It jogged a few memories for me too. Back in the fifties I was on my way to school in Switzerland, accompanied by my mother and my aunt, we disembarked from the ship at Venice where we stayed a couple of nights. This was my first encounter with Latin males, who in spite of the heavy chaperones, showed no respect and pinched my bottom on several occasions! It was the first time this had happened and I was acutely embarrassed!

George in Cambridge said...

One of my favorites. What a delightful story. I also enjoyed reading Joel's posting.

Margaret in Southern Pines said...

Frank, I loved today's blog. It brings back wonderful memories of our first trip there with you.

I must say again, thank you for introducing us to
the beautiful city of Venice.

Pilar in Paris said...

Danny was a jolly good fellow! You are kind to remember him!

The Gritti Palace makes me want to go to Venice again, but I am off to Rome on Monday for 5 days(my 10 year-old grandson's wishes). I keep in the back of my mind the lovely Gritti, especially since my hotels were "1 ETOILE" (maybe 2) when visiting Venice many years ago.

Frank Pleasants said...

Bon voyage, Pilar. And thnx for sharing.

Kasey in Southern Pines said...

This was a sweet memory that you shared with us. We never know what might happen at any time. Which is why it always is important to treat people with warm regard, as you did with the concierge. Again, great pictures.

nathan said...

Danny sounded like a nice person,
sad that he died

NYC said...

another wonderful post w/exceptional pictures. I also love the sidebars.

Frank Pleasants said...

Thnx again, NYC, I'm glad to see your power is back to normal.

Annie in Paris said...


Merci de m'avoir communiqué ce travail riche et impressionnant ! Très intéressant aussi, ta galerie d'art.

Jen in Sydney said...

I love your Venice pictures!

Anonymous said...

I enjoyed reading your blog Frank, as I was reading it I can feel the joy and excitement that you felt while you were in Hotel Musings. Just want to ask if you're familiar with Albergo Venezia?